Dispute a cancellation or rescheduling fee

We know schedules can change quickly, but unfortunately, skipping, rescheduling, or canceling a booking with fewer than 2 hours until the start time can cause the detail professional to lose valuable work and time. Therefore, making a change to a booking less than 2 hours prior to the scheduled booking will automatically result in a $20 fee. If you think there's a mistake and that you were incorrectly charged a fee, get in touch with our customer support team immediately.